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How does a software testing company create a quality assurance plan?

How does a software testing company create a quality assurance plan?
How does a software testing company create a quality assurance plan?

To check if the software meets what customers and stakeholders want, you need a structured way to verify its quality. That is where a software quality assurance plan (SQAP) comes in handy.
An SQAP is a document that outlines how to watch over and manage the quality of software as it is being made. 

  • It is all about the methods, rules, standards, and tools used during development. 
  • It also lays out who does what in the quality assurance team. 
  • It represents the goals and scope of quality assurance activities. 
  • Moreover, it also talks about the quality metrics and criteria, and the deliverables and reports for quality assurance.

An SQAP should be tailored to fit the specific needs of the software project. However, some common elements and steps can be followed to create an effective SQAP.

Key Parts of a SQAP

We provide an overview of the software project and explain the purpose and scope of the SQAP in this section. It gives the references relevant to standards and documents. It also defines the terms and acronyms used in the project.

Role of Quality Assurance Team

In this section, we outline the structure and roles of the quality assurance team. It gives the authority and responsibilities of each member. It also explains how the team will communicate and coordinate with other stakeholders.

A Brief on Quality Assurance Activities (QAA)

The motto behind performing quality assurance activities during the software development lifecycle is product evaluation. It specifies when and how these activities will occur i.e. process monitoring. It also tells what their outcomes and deliverables will be. 

What is the Quality Assurance Standard?

An organization follows some guidelines or sets a standard to ensure the integrity of the product or services. This is called the Quality Assurance Standard. The QA standard procedure has been followed throughout the development of the software. It covers areas like coding, documentation, testing, and reviews of the product. 
It also explains how compliance with these standards will be checked and measured.

Quality Assurance Tools and Techniques

There are several advanced tools and techniques used by the quality assurance team. For example: 

  • software configuration management tools
  • defect tracking tools, testing tools
  • quality measurement tools, etc. 

To learn how these tools will be chosen, set up, and maintained, you have to connect with an expert.

What are Quality Assurance Metrics and Criteria?

With quality metrics and criteria, you can evaluate the overall performance of your application. Through it, you can evaluate everything from the quality of the product to defect density, test effort efficiency, and more. It also sets quality goals and thresholds and describes actions to take if the goals are not met or the thresholds are exceeded.

Quality Assurance Reports and Records

A Quality Assurance Report or QA report is designed by the quality assurance team to define issues in quality management, corrective action plans, etc. The documentation consists of audit reports, test reports, and improvement reports.

Steps to Create a SQAP

Setting Quality Goals and Objectives: 

Start by defining specific goals and objectives for the software project. These should meet the needs of customers and stakeholders. It must be clear and achievable within a set timeframe.

Establishing Quality Standards and Guidelines:

Identify the standards and guidelines that apply to the project. These include industry norms, regulations, and best practices. It should align closely with your quality goals. Establishing quality standards provides a consistent framework.

Choosing Quality Assurance Tools and Techniques:

Select tools like software configuration management, defect tracking, testing, and quality measurement tools. These tools should support the project's standards. 

Defining Quality Assurance Activities and Deliverables:

Outline the activities and items to be delivered throughout the software's development stages. This includes planning, control, assurance, and improvement of quality. Check if all project phases are covered.

Establishing Quality Assurance Metrics and Criteria:

Define the metrics and standards that will measure and report the software's quality. Examples include defect rates, test coverage, customer satisfaction, and reliability. These metrics should align with your quality goals.

Creating Quality Assurance Reports and Records:

Lastly, specify the reports and records to be maintained by the quality assurance team. These include plans, audit reports, test reports, and improvement summaries. They serve to document the process and outcomes. They provide feedback and evidence of quality assurance efforts.

Conclusion

Once your quality assurance plan for software is ready, remember to update it as technology and industry trends change. By making ongoing improvements, you can create software that meets the expectations of your clients.
If you want to hire a development team for quality assurance, Askme Technologies is the company for you.  

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